SIG University Faculty

Tom Ciardiello
VP, Global Strategic Sourcing
Donnelley Financial Solutions

Tom Ciardiello is the Vice President, Global Strategic Sourcing with Donnelley Financial Solutions.  Tom’s professional career spans thirty years where he’s held senior level transformational global procurement positions at CNA Insurance, Options Clearing Corporation and Chicago Mercantile Exchange along with finance, technology, operations and audit leadership roles with AT&T, GE Capital, Discover Card Services and Arthur Andersen.  Tom is a CPA & CPM, holds a Bachelors Degree from Northern Illinois University and an MBA from DePaul University. 

Ed Hansen
Morgan & Lewis

Edward J. Hansen is a partner in the Outsourcing and Strategic Commercial Transactions practice at Morgan Lewis.  Ed brings more than 20 years of experience representing clients in technology transactions that involve significant business change. From the early stages of deals, Ed works closely with clients and their advisers on whole deal advice, often before a request for proposal is sent, and continues his support throughout the engagement’s life cycle. Ed employs a highly collaborative approach in counseling clients who are executing technology-enabled programs that require substantial supplier/customer interdependence, such as Information Technology Outsourcing, Business Process Outsourcing, and complex system integration (ERP and other business process-changing technology) -- not only for newly sourced deals, but also for troubleshooting and realigning problematic deals and sourcing processes that are in distress.   

Chambers USA has noted that Ed is “recognized as a thought leader in the area” who is “challenging traditional ways to do outsourcing.” Commenting on his approach in Chambers USA, clients note that “he speaks to clients’ needs in an extraordinary way,” “is highly effective and respected by everyone involved in the deal,” and that he has a “disarming approach which can break down the pretense and malaise” that can build around the negotiating table. A leading industry expert notes that Ed is “fabulous at understanding how to construct complex outsourcing agreements that move beyond heavy-handed risk shifting to mutual gain and win-win.” 

In addition to being an active speaker at industry conferences, Ed is a regular guest lecturer at New York University’s executive MBA program. 

Sarah Holliman
Chief Marketing Officer

Sarah Holliman, Vice President of Marketing, has over 17 years of experience in the sourcing industry. Prior to joining SIG's leadership team, Sarah was with A.T. Kearney, leading the marketing efforts for the A.T. Kearney Procurement & Analytic Solutions unit. She also spent five years at A.T. Kearney consulting primarily to financial services companies on topics that ranged from strategic planning to procurement cost reduction to back-office operations. Before joining A.T. Kearney, Sarah was in business development at one of the largest commercial banks in the country. Sarah has held numerous leadership positions on non-profit boards promoting children, women, and educational issues, and has specific expertise in membership development, fundraising, and strategic development. Sarah has a BA from Furman University and an MBA from the Anderson School at UCLA.

Bonnie Keith
President and Founder
The Forefront Group, LLC

Bonnie Keith is the President and Founder of The Forefront Group, LLC, an international strategic supply management business providing project support, change transition, process optimization, strategic planning, consulting and training and development services for global clients.

Bonnie has over 25 years of operations and supply management experience and has designed effective global procurement and supply management organizations. She has transitioned industries, lead global teams, championed major transformation and delivered significant results for the companies in which she served. The success of these organizations was driven by comprehensive organization and process assessment and improvement along with training and professional development programs designed by her. She has trained all levels of management and professional employees in several companies worldwide and serves as an Executive Coach for leading companies. She has served in Corporate Executive and Officer positions for three Fortune 100 companies and two Fortune 500 companies covering retail, power generation and distribution, manufactured products, global distribution, consumer products and services, food manufacturing and service, pharmaceutical, chemical and defense and aerospace, and in these roles has provided Procurement/Supply Management strategies that made significant financial contribution to shareholder value. She served as a member of the White House Year 2000 Advisory Counsel for the Pharmaceutical Industry and has been published in the Wall Street Journal, Corporate Finance Magazine and Drug Store News. She has been a contributor to business books, articles, white papers and ISM publications and serves as business adjunct faculty for three universities in the US and the Executive MBA Program at HEC Paris. Additionally she is a Faculty Member at the University of Tennessee Center for Executive Education and an MBA advisor at Temple University. She is a Member of the Executive Advisory Board for Vested © and is a Certified Vested Deal Architect.

Elizabeth Mantovani
Senior Manager, Innovation

Liz Mantovani is the Senior Manager of Innovation at SIG and has over 15 years of experience in sourcing, product management and information technology. Prior to joining SIG, Liz worked at GEP, where she was responsible for customer account management and project implementation.  Before GEP, she worked for other sourcing or consulting firms including Accenture, Enporion, Xcira, and Mediagrif.  Liz has held a wide array of roles (developer, tester, systems engineer, release manager, etc.) in addition to coordinating hundreds of sourcing events. Liz holds a Bachelor's Degree in Marketing with minors in International Business, Economics and Modern Western European Studies from the University of South Florida and has completed a certification in Requirements Gathering.

Brad Peterson
Mayer Brown, LLP

Brad is one of the nation’s top outsourcing lawyers. Chambers USA has ranked Brad as a “Band One” lawyer for as long as it has ranked outsourcing lawyers. Chambers has quoted clients calling him a “brilliant, strategic deal guy,” “a wonderful lawyer who is smart, creative and practical,” “the gold standard of legal advisers on IT outsourcing and contracts” and “astonishingly talented.” Brad is also one of a small group of lawyers given the top rank by Legal 500. Legal 500 has quoted clients saying that Brad is “an ‘inspiring negotiator’” and “the guy you have to have on your team.” Brad was recognized by the Financial Times as a Top Innovative Lawyer in 2012. Best Lawyers named Brad as its Chicago Technology Lawyer of the Year for 2013.

Brad has worked with ISG on sourcing transactions since 1998. He has worked on ISG-led transactions for outsourcing finance and accounting, IT infrastructure, human resources, applications development and maintenance, contact centers and other functions.

Before law school, Brad worked as a computer programmer and as an IBM Marketing Representative.

Brad is a graduate of Harvard Law School and the University of Chicago Graduate School of Business. He studied computer science as an undergraduate at Northwestern University.

Mark Pollack
Chief Strategy Officer

Mark Pollack, Chief Strategy Officer of Sourcing Industry Group and Vice President of SIG University, has 20 years of successful experience in change management, strategy creation and implementation, sales leadership, operational development and enhancement, business ownership, consulting and executive coaching. Mark is certified under Korn Ferry's Leadership Architect, Korn Ferry's 360 Assessment Facilitation and Interpretation, Ken Blanchard’s Situational Leadership, Stephan Covey’s Speed of Trust, University of Phoenix’s Executive Development Program and is a graduate of Sandler’s Sales Institute, Outsell Consulting and Innovators Accelerator. Mark has a Masters of Management from the University of Phoenix.

Joanne Sacher
Independent Consultant
Former MassMutual CPO

Joanne Sacher, past CPO at MassMutual and now an independent consultant, has over 35 years as a Procurement & Sales leader with extensive experience in building successful, value-add procurement and sales organizations from the ground up, aligned to high standards, delivering high quality, value-add results.  Joanne’s experience ranges from procurement strategy, operations & process, negotiations & contracting, supplier & risk management to a number of years in sales, building teams, developing and providing training and heading up a continuous improvement organization. 

Joanne has had a successful career within several major financial services companies including MassMutual, The Hartford and IBM and is now working as a consultant to assist others in their procurement and supplier management journey.

Joanne has holds a Bachelor of Science in Psychology and has been a SIG Faculty member for 2 years.  Joanne has also held several Board positions in a number of non-profit organizations.

Dawn Tiura

Dawn Tiura
President and CEO

Dawn Tiura, SIG's President and Chief Executive Officer, has over 26 years leadership experience, with the past 22 years focused on the sourcing and outsourcing industry. In 2007, Dawn joined SIG as CEO, but has been active in SIG as a speaker and trusted advisor since 1999, bringing the latest developments in sourcing and outsourcing to SIG members. Prior to joining SIG, Dawn held leadership positions as CEO of Denali Group and before that as a partner in a CPA firm. Dawn is actively involved on a number of boards promoting civic, health and children's issues in the Jacksonville, Florida area. Dawn is a licensed CPA and has a BA from the University of Michigan and an MS in taxation from Golden Gate University.

Dawn brings to SIG a culture of brainstorming and internal innovation.

Kate Vitasek
University of Tennessee

Kate Vitasek is an international authority for her award-winning research and Vested® business model for highly collaborative relationships. Vitasek, a Faculty member at the University of Tennessee, has been lauded by World Trade Magazine as one of the “Fabulous 50+1” most influential people impacting global commerce.

Her pioneering work has led to 5 books, including: Vested Outsourcing: Five Rules That Will Transform Outsourcing, Vested: How P&G, McDonald’s and Microsoft Are Redefining Winning in Business Relationships and Getting to We: Negotiating Agreements for Highly Collaborative Relationships. Vitasek’s work also won the Supply Chain Council’s Academic Advancement award for it’s impact in advancing the business.

Vitasek is internationally recognized for her practical and research-based advice for driving transformation and innovation through highly collaborative and strategic partnerships. She has appeared on Bloomberg radio multiple times, NPR, and on Fox Business News. Her work has been featured in over 300 articles in publications like Forbes, Chief Executive Magazine, CIO Magazine, The Wall Street Journal, Journal of Commerce, World Trade Magazine and Outsource Magazine.

Prior to joining the University of Tennessee, Vitasek’s storied career includes positions with P&G, Microsoft, Accenture, Stream International and founding Supply Chain Visions – a boutique-consulting firm recognized by ARC Advisory Group as one of the “10 Coolest” Boutique Consulting firms.

Mary Zampino
Senior Director, Global Sourcing Intelligence

Mary Zampino, Senior Director of Global Sourcing Intelligence, has over 20 years of experience in information technology and over 15 years of experience in sourcing. Mary's responsibilities as SIG include sourcing and developing content for SIG's Global Summits, researching and developing content for the SIG Resource Center (SRC), serving as a member of the SRC Thought Leaders Council and their respective working groups, managing SIG's Peer2Peer member discussions, conducting benchmarking activities, and contributing to original SIG content through newsletter and blog entries. Mary is also a member of the SIG University board. Prior to joining SIG, Mary worked at Enporion, where she was responsible for the analysis, configuration, execution, and award evaluation for over one thousand sourcing events, across a diverse range of direct and indirect categories. Previously, Mary completed the total design and implementation of several sourcing software applications, including electronic bid management, settlement and vegetation management systems. Mary is committed to customer service and considers information sharing and usability the top priorities for any project or organization. Mary holds a Bachelor's Degree in Information Science from the Florida State University and has completed certifications in Health Information Technology, and Requirements Gathering.